Backups
Full database backups are taken regularly by our team and always before every system update. Backups are stored outside the public website folder and retained for 30 days. Restoration is performed by our team on request.
Exporting your data
Institute admins can export students, fee receipts, attendance and reports to Excel/CSV at any time from the software. On request we provide a complete export of your institute’s data.
Migration to us
We help import your existing students and staff from Excel/CSV during onboarding. Fee history and other data from other software can be migrated as a quoted service.
Leaving the Service
When a subscription ends, your data is retained for at least 90 days. Within that time you can request a full export. After that, data is deleted from the live system and from backups as they expire, unless law requires longer retention (for example, invoices).